General Terms and Conditions

General Terms and Conditions (GTC) of The Moosbach Garden in Nordrach

I. Scope

  1. These terms and conditions apply to contracts for the rental of event, banquet and conference rooms of the company Moosbach (“Hotel”) as well as for all related services.
  2. Subletting or further letting, as well as use for purposes other than those agreed upon, requires the prior written consent of the hotel.
  3. Any differing terms and conditions of the customer shall only apply if the hotel has expressly agreed to their validity in written form.
  4. For the purposes of these terms and conditions, a customer can be either a consumer (§ 13 BGB) or an entrepreneur (§ 14 BGB).


II. Contract Conclusion and Liability

  1. The contract is concluded upon confirmation of the offer in written form.
  2. The contracting parties are the hotel and the customer. If the customer is acting on behalf of a third party, he is jointly and severally liable with that third party.
  3. The hotel is liable for intentional acts and gross negligence. In cases of simple negligence, the hotel is only liable for damages resulting from the breach of essential contractual obligations and for damages resulting from injury to life, body, or health.
  4. Liability is limited to damages that are typically foreseeable under the contract. Liability for indirect or consequential damages is excluded.
  5. The customer's claims are subject to the statutory limitation periods. A reduction of these periods is excluded.


III. Services, Prices and Payments

  1. The hotel is providing the agreed services.
  2. The customer pays the agreed or usual prices including the applicable sales tax.
  3. Price changes are only permitted if more than four months lie between the conclusion of the contract and the event, and the hotel's general prices have demonstrably changed. An increase may not exceed 5%.
  4. Invoices are payable within 10 days of receipt without deduction.
  5. In case of late payment, the hotel may charge statutory default interest (§ 288 BGB) and reminder fees.
  6. The hotel may require reasonable advance payments.
  7. Set-offs are only permitted with undisputed or legally established claims.
  8. Table reservations require a minimum spend of €10 for food and €5 for drinks.


IV. Withdrawal (Cancellation)

  1. A cancellation by the customer requires the hotel's consent in written form.
  2. If no agreement is reached, the customer remains obligated to pay the agreed rent and other services provided, unless subletting is possible.
  3. If the resignation takes place:
  • Between 8 and 4 weeks before the event date: 35% of the lost food revenue,
  • From 4 weeks before the event: 100% of the lost food revenue,
  • For agreed flat rates: 60% or 100% of the flat rate.
  1. The customer retains the right to prove that no damage or lesser damage has occurred.


V. Hotel's withdrawal

The hotel can withdraw from the contract if

  • Agreed advance payments are not received on time,
  • Force majeure or other circumstances beyond the hotel's control that make contract fulfillment impossible,
  • the event was booked under false information
  • the smooth operation of the business, the safety or the reputation of the hotel are at risk.

In these cases, the customer is not entitled to compensation.


VI. Number of participants and event time

  1. Changes to the number of participants must be communicated in writing no later than 5 working days before the event.
  2. Deviations of up to ± 5% will be taken into account. For larger deviations, the hotel may adjust prices or room allocations.


VII. Bringing food and drinks

Bringing your own food and drinks is only permitted with the hotel's consent. In this case, a reasonable contribution towards costs may be charged.


VIII. Technical facilities

  1. Technical equipment procured by the hotel from third parties is provided on behalf of the customer. The customer is liable for its proper use.
  2. Guests may only use their own electrical devices with the hotel's permission.


IX. Loss or damage to property

Personal belongings brought onto the premises are at the customer's own risk. The hotel is only liable in cases of intent or gross negligence.


X. Customer Liability

The customer is liable for all damages caused by them, their employees, or event participants. The hotel may require reasonable security (e.g., a deposit, insurance).


XI. Final Provisions

  1. Amendments and additions to the contract must be in written form.
  2. German law applies.
  3. For consumers, the statutory place of jurisdiction applies. For merchants, the exclusive place of jurisdiction is the hotel's location.
  4. Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected.


As of October 2025